Wales & West Utilities

We are Wales & West Utilities, the gas emergency and pipeline service across Wales and the south west of England.

Every day our skilled and dedicated colleagues do their very best to keep our 7.5m customers safe and warm, with a gas network they can rely on and a level of service they can trust.
We don’t sell gas; instead we use our extensive network of pipes to transport gas to homes and businesses throughout Wales and the south west of England.

We respond to gas emergencies, and we invest £2m every week across our network, connecting new properties and replacing old metal pipes with new long lasting plastic ones, to make sure the communities we serve receive a safe and reliable gas supply for generations to come.

It’s a vital service – and one we are extremely proud to deliver.