Training Personified Learning

Training Personified provides team building in-house one day and half day workshops. Specialising in Customer Service, Communication skills, Interpersonal, Managing Conflict, Assertiveness and Confidence Building workshops. As part of the APCTC (Association of Professional Coaches, Trainers and Consultants) and a member of the FSB your team will be in good hands. All our training manuals for the workshops have been uniquely written thus making them bespoke for your company.

Employees need to be constantly fine tuned to ensure they understand and reach their full potential. A gentle reminder of what is already known, or introducing new techniques which encompass your ethos is what we are here to implement for maximum productivity and to ensure the customer expectation as well as experience is exceeded. We understand that all customers are key to any given organisation whether they are internal or external customers.

Training Personified has a strong team of trainer/facilitators throughout the country that would prove beneficial to facilitate excellence customer service delivery whether between colleagues or interacting with external customers.

At Training Personified we assess the organisations needs and tailor-make a workshop to suit the company's needs. We provide a pre and post assessment which is not always the case with other training providers. We pride ourselves on ensuring once the workshop is complete that it is effective for the company and increases quality of service as well as productivity. We do this by putting certain processes in place that the employee can follow and implement such as carefully designed scripts and templates which we work on in the workshops.

We can also provide off-site team building workshops which would incorporate the above workshop with a fun interactive element.

We are able to make the workshops memorable thus aiding the attendee to retain more information than they would normally take away with them. The trick is to make learning fun, engaging, interactive and bespoke which we can most definitely offer.

For more details call 01922 276880 or email enquiries@trainingpersonified.com