TRAC Oil & Gas

We provide a comprehensive range of Engineering Support Services to enhance & support the Asset Lifecycle Programme from initial Construction, ongoing Asset Integrity & Reliability through to Decommissioning, with specific expertise and experience in working at height and difficult access locations.

Our Vision:
We aim to be the Market Leading brand in the Oil & Gas industry synonymous with Best in Class performance. We shall be known for providing established products and services to the very highest of standards, and for leading the industry in developing and delivering new technologies to the workface.

Our Mission:
We shall live by our Core Strengths and Values, inspiring our People in a fulfilling environment in order to exceed our Customer’s expectations.

Our Strengths

First Class Service Delivery – Service, Safety, Quality, Innovation

TRAC is a service provider. First class service delivery for our customers has been our core strength over the years and has allowed us to grow and develop into the global organisation that we now are. When the company was first established in 1999, we adopted the company slogan “Service, Safety, Quality & Innovation”, to embody our service delivery ethos and commitment to our customers. This remains wholly relevant today and gives definition to Our Core Strengths:

Service – we aim to be the best, going the extra mile for our customers

Safety – we work safely or not at all, aiming for zero incidents

Quality – we’re focused on getting it right, we’re focused on attention to detail

Innovation – we’re focused on reducing costs, delivering new ideas efficiently

Our Values

Who we are and how we do things – Integrity, Loyalty, Achievement, Cooperation, Personal Development

Over the years, we’ve seen many highlights at TRAC which have been down to the hard work and commitment of our people. We took some time out to identify the positive behaviours and values that had been demonstrated by our staff to achieve these successes, and we have crystallised these into a formal set of values. These values are our commitment to each other, to our customers, and our other stakeholders, and define who we are and how we do things at TRAC:

Integrity

We will – be honest, trusting, respectful and consistent while working in an ethical manner and be responsible for our actions.

Loyalty

We will – respect the equality, strengths and reputation of our colleagues and customers, while positively promoting the company image and global brand.

Achievement

We will – recognise success and give gratitude and credit to all as we exceed our customers’ expectations globally, while continually striving to be the best and learn from our experiences.

Cooperation

We will – show shared vision and goals to deliver on our values and achieve success through teamwork, understanding and support in a constructive manner.

Personal Development

We will – encourage and support each other to fulfil our potential and achieve personal goals as the company continues to grow, while developing our team skills at every level.
Our USPs & Brand

What makes us different – Delivery, Relationships, Safety, Competence, Independent

We have spent time analysing what makes us different, what makes us stand out from our competitors and why our customers keep coming back to us. We specifically asked our customers this question and took their feedback to formulate the following differentiators:

Delivery – we deliver every time/ we don’t let customers down

FPAL scores – high satisfaction
Customer Benchmark survey – high satisfaction

Relationships – we are not just another supplier/ we build relations and become a reliable partner

Customer Benchmark survey – high satisfaction
Maersk–12 yrs/ Chevron–11 yrs/ Trelleborg–10 yrs/ Sparrows–10 yrs

Safety – we work safely or not at all/ we promote safety proactively

Zero AFR to date – 2013/14
1 x LTI in 14 years global operations
“Think Safety…!” campaign

Competence – we invest in our staff/ we look after our staff/ people want to work for us

Investors In People accreditation
High staff retention
Chevron competence recognition

Independent – we are a truly independent and global service provider

Flexible & responsive/ unconstrained
Focused on our customers’ requirements