Sunderland Care and Support Ltd

Sunderland Care and Support Ltd provides a wide range of care and support services to vulnerable people and their carers living in Sunderland and is committed to making a real difference to enable vulnerable adults to live fulfilling lives.

Our central focus is the health and well-being of each individual and our services are designed to make a real difference to the lives of individuals by ensuring that the highest quality, most cost effective and flexible services are provided to promote recovery, independence, inclusion, health and well-being;

We endeavour to support people to shape their own lives and enable individuals to exercise choice and control.

Consequently people are afforded a standard of care and support which respects privacy and dignity, recognises and values individuality, encourages and promotes independence, rights, choice and inclusion and enables people to take control of their own lives at every opportunity.

Our vision is focused on the following principles:

• Create a Customer focused and driven culture- we will listen to our customers and offer genuine choice tailored to their individual needs. Our customers are at the heart of everything we do, we will put people first

• Quality Services- to provide high quality innovative services that improve the lives of people we serve

• Respect - We respect equality, diversity, and the beliefs and dignity of all of our customers and staff

• Transparency and Integrity- we will inspire confidence and trust by operating an open, accountable and transparent culture across all levels of the company

• Create a skilled and passionate workforce- we will recruit, develop, motivate and communicate with our staff and support them with the appropriate training and competencies to do the right thing, every time

• Continuous Development- built on trust and empowerment with greater transparency to help the organisation learn and improve. Everyone will know what we want to achieve and how they contribute to the things that really matter

• Enjoyable and Rewarding- we place emphasis on staff satisfaction and will create an environment which offers opportunity for personal and professional growth