ResQ

We have something that no one else can offer: Responsible Telemarketing™

Responsible Telemarketing™ (RT) combines leading edge technology, knowledge and operational expertise that can guarantee complete compliance and go beyond OFCOM’s regulated benchmark for all outbound performance.

Unlike with any other contact centre in the country, clients of ResQ already benefit from 0% abandoned and silent call rates. All this whilst continuing to benefit from the advantages of predictive dialling technology, including heightened productivity, improved contact rates, greater opportunity to convert and better use of data assets.

The difference is clear: whilst a standard contact centre, using preview dialling, will see the number of sales reduced and the cost per sale rise, Responsible Telemarketing™ will produce the exact opposite.