Microcroft

Microcroft is a computer support and repair company based in and around the Loch Lomond & Trossachs National Park, covering north Glasgow, western Stirlingshire and southern Perthshire. Started in 2005 by Graham Flett, with the aim to provide friendly jargon-free support to small to medium sized businesses and home users, Microcroft has grown by word-of-mouth recommendations for great service and fair pricing. Graham is an experienced computer engineer, coming from the commercial sector in Glasgow where he worked as an IT manager, dealing with a 500 seat network and advanced telephony systems. "Originally coming from a rural background, I saw a gap in the market for IT support in some of the more far flung areas, where the big city companies didn't provide a competitive service. There are more people working from home and starting their own businesses in the rural areas of the country, and since broadband, don't have to be in the main centres to compete. These are the people I primarily support, but as it turns out, there seems to be no shortage of folk getting in to a jam with their computers!" "Working in the sticks you have to be willing and able to troubleshoot all types of problems. I've found myself naturally expanding my range of expertise to include things like mobile phones, websites, smart TVs and satellite systems on top of the usual computers, laptops, screen repairs and networking. It all adds to the diversity of the job, which keeps it interesting, and of course keeps me busy!"