Lime Tree House

• We will provide high quality, personalised nursing and personal care for persons with learning disability, mental health illness or brain injury.
• We will create an environment that is homely whilst enabling nursing care that is person centred, timely and, through appropriate staff mix, is holistic in nature.
• We will provide a mix of residents that promotes good peer support and reduces the risks to the vulnerable.
• We will be resident and family led in planning our facilities, care provision and treatment. Ensuring continued consultation with all stakeholders to develop a forward thinking, dynamic and proactive home that is bespoke in all care provision from waking, through the day and through the night.
• We will promote social inclusion; to make the home part of the community and to break down barriers that prevent residents reaching their full potential.
• We will provide a location for support groups, whether external or internal in origin.
• We will create a home that promotes dignity in life and in death.
• We will provide facilities that will ease the transition from family life or hospital; to give family members opportunities to support residents during this transition and to support the family members during these times.
• We will develop independence with activities of daily living.
• We will develop a staff ethos of unconditional positive regard for all residents and family members. To break down demarcation within the home ensuring every person employed has person centred care at the core of all they do.
• We will provide a wide range of activities that recognise the range of needs and experiences of our residents; including access to local colleges and voluntary work and paid work opportunities where appropriate. To develop both life and vocational skills.
• We will ensure all care planning is carried out in full liaison with residents and family members; to recognise and act on situations regarding capacity in a timely fashion. To keep the principles of the Mental Capacity Act within all care planning.
• We will challenge evidence of abuse and have robust safeguarding practices; promoting an environment that is open and honest.
• Staff training is to be ongoing, appropriate to roles and resident needs; and ensures staff are competent to undertake their roles.
• We will recognise we have never reached our destination. To constantly strive to improve, recognising that new technologies, studies, industry changes and national standards are dynamic and require us to review our practices constantly.
• We will have robust staff communication; to develop an understanding that ‘the little things’ matter to our residents. Ensure there are procedures in place to make communication a part of the culture of Lime Tree House.
• We will manage information within legal constructs and to ensure confidentiality is protected to further promote the dignity of our residents. To abide by the principles set out under the Caldecott report and to adhere to the Data Protection Act.
• We will foster good interagency relationships and ensure referrals are timely and appropriate with insight into the resources and constraints of external agencies.
• We will ensure all residents and day care visitors feel part of a community providing care based on need and not status.
• We will provide care, free from prejudice on any grounds and to create an environment where residents and staff are given the support they need to thrive.
• We will develop an ethos of: “Treat others how they want to be treated” and not be limited to treating others as you would wish to be treated yourself.
• We will recognise the importance of spirituality into care planning.