Leverton kennels and Cattery

IN RECENT MONTHS WE HAVE NOTICED SOME COMMENTS ON SOCIAL MEDIA SITES, CONCERNING THE FACT WE DISCRIMINATE AGAINST CERTAIN BREEDS OF DOG.THE SIMPLE FACT IS,SOME OF OUR STAFF SIMPLY CANNOT MANAGE VERY LARGE DOGS,WE LIKE TO WALK ALL THE DOGS THAT COME TO STAY WITH US AT LEAST TWICE A DAY,ALONG WITH PLAYTIME IN OUR LARGE EXERCISE AREA,IF FOR WHATEVER REASON, WE FEEL WE ARE UNABLE TO WALK YOUR DOG,WE THINK YOU WOULD BE BETTER TRYING ANOTHER KENNELS.
OUR WEBSITE HAS BEEN UPDATED WITH A LIST OF THE BREEDS WE CANNOT ACCEPT,YOU WILL FIND THE LIST IN OUR TERMS AND CONDITIONS.

When possible we like to take your dogs out for a short walk or a run in the exercise area on arrival at the kennels,if for some reason we are unable to do this,your dog will have to go straight into it's allocated kennel.Therefore it's very important that your dog goes out to the toilet before you bring him or her here,if you dog messes in their run on the first day, in our experience this will carry on for the duration of their stay.This is not good for your pet or us,thank you for your co-operation in this matter. Gary .

Please do not send texts from abroad.

Phone calls during business hours only please.


PLEASE NOTE WE ARE UNABLE TO OFFER WEEKEND OVERNIGHT STAYS IN THE BUSY SUMMER MONTHS.
IF YOU HAVEN'T READ THIS,PLEASE TAKE THE TIME TO DO IT NOW.
THANK YOU.
IMPORTANT,PLEASE READ ALL OF THIS,THANKS
BOOKINGS ARE BETTER FOR US IF DONE VIA FACEBOOK,YOU THEN NOT ONLY HAVE AN ONLINE CONFIRMATION,BUT WE/YOU BOTH HAVE A RECORD OF YOUR BOOKING,WE WILL STILL OF COURSE TAKE BOOKINGS BY PHONE,TEXT OR EMAIL.
WHEN BOOKING BY TEXT OR FACEBOOK MESSAGE,WE NEED YOUR NAME,YOUR PETS NAME,THE DATE AND TIME YOU WOULD LIKE TO DROP OFF,AND THE DATE AND TIME YOU WOULD LIKE TO COLLECT.
NEW CUSTOMERS MUST USE THE TELEPHONE FOR THEIR FIRST BOOKING.BUSINESS HOURS ONLY PLEASE.
FROM THE FIRST OF JUNE WE WILL BE CHANGING OUR OPENING HOURS,WE WILL BE OPENING EARLIER AND CLOSING LATER. MONDAY TO SATURDAY WILL BE BETWEEN 09.00 AM AND 11 AM,THE AFTERNOON WILL BE BETWEEN 16.00 AND 18.00 PM. THIS IS FOR DROP OFF AND COLLECTION ONLY.SUNDAY WILL NOW BE BETWEEN 09.00 AND 11.00 AM. COLLECTIONS OUTSIDE OF THESE HOURS WILL BE STRICTLY BY APPOINTMENT. DAYCARE TIMES ARE BETWEEN 08.00 TO 18.00 PM.
WE ACCEPT DOGS OF ALL AGES,THIS APPLIES TO REGULAR CUSTOMERS ONLY,WE DO NOT ACCEPT NEW DOGS AGED 12 AND OVER.
WE SUPPLY ALL THE BEDDING YOUR PET WILL NEED FOR ITS STAY WITH US,YOU ARE MORE THAN WELCOME TO BRING YOUR OWN BEDDING IF YOU WISH, ITS NICE FOR YOUR DOG TO HAVE A FAMILIAR SCENT FROM HOME.PLEASE DO NOT BRING ITEMS OF CLOTHING OR SHOES.
PHONE CALLS MUST BE MADE DURING BUSINESS HOURS ONLY PLEASE.
PLEASE BE AWARE ALL DOGS COMING INTO KENNELS,MUST HAVE SOME TYPE OF FLEA TREATMENT.ALL YEAR ROUND NOT JUST THE SUMMER MONTHS.
PLEASE BE AWARE YOU KENNEL COUGH VACCINATION NEEDS TO BE ADMINISTERED A MINIMUM OF 14 DAYS PRIOR TO YOUR DOGS VISIT TO THE KENNELS.FAILURE TO DO THIS WILL RESULT IN YOUR DOG BEING REFUSED ENTRY.THERE ARE NO EXCEPTIONS TO THIS.
PLEASE BRING YOUR VACCINATION CARD WITH YOUR DOG,IF YOU CAN NOT FIND YOUR CARD PLEASE CONTACT YOUR VET FOR A REPLACEMENT.
OUR POLICY REGARDING SOME BULL BREEDS AND LARGER DOGS.
THE SIMPLE FACT IS,SOME OF OUR STAFF
SIMPLY CANNOT MANAGE VERY LARGE DOGS,WE LIKE TO WALK ALL THE DOGS THAT COME TO STAY WITH US AT LEAST TWICE A DAY,ALONG WITH PLAYTIME IN OUR LARGE FREE RUNNING EXERCISE AREA,IF FOR WHATEVER REASON, WE FEEL WE ARE UNABLE TO WALK YOUR DOG,WE THINK YOU WOULD BE BETTER TRYING ANOTHER KENNELS.
OUR WEBSITE HAS BEEN UPDATED WITH A LIST OF THE BREEDS WE CANNOT ACCEPT,YOU WILL FIND THE LIST IN OUR TERMS AND CONDITIONS.
PLEASE ENSURE YOU DOG IS CLEAN AND DRY WHEN COMING TO STAY AT THE KENNELS.
WE ARE VERY SORRY BUT WE DO NOT ACCEPT ANY DOGS WITH INCONTINENCE PROBLEMS,THIS APPLIES EVEN IF THEY ARE USING MEDICATION SUCH AS URILIN PHENYLPROPANOLAMINE.
iF YOU WOULD LIKE TO SEE VIDEO CLIPS OR PHOTOGRAPHS OF YOUR PET WHILST THEY STAYING WITH US ,PLEASE FEEL FREE TO ASK VIA FACEBOOK OR TEXT MESSAGE,ALL THE NUMBERS REQUIRED ARE ON THIS SITE.
IF YOU ARE REQUIRED TO PAY A DEPOSIT, YOU CAN NOW DO SO DIRECTLY INTO OUR BANK ACCOUNT.PLEASE CALL THE USUAL NUMBERS FOR DETAILS.
IF YOU WOULD LIKE YOUR DOG/DOGS TO COME AND HAVE A TASTER DAY WITH US,WE PROVIDE THIS SERVICE FREE OF CHARGE TUESDAY TO THURSDAY, OUTSIDE OF THE SCHOOL HOLIDAYS.
WHERE POSSIBLE WE LIKE TO TAKE YOUR DOGS OUT FOR A SHORT WALK OR A RUN IN THE EXERCISE AREA ON ARRIVAL AT THE KENNELS, IF FOR SOME REASON WE ARE UNABLE TO DO THIS YOUR DOG WILL HAVE TO GO STRAIGHT INTO ITS ALLOCATED KENNEL, THEREFORE IT IS VERY IMPORTANT THAT YOUR DOG GOES OUT TO THE TOILET BEFORE YOU BRING THEM HERE, IF YOUR DOG MESSES IN THEIR RUN ON THE FIRST DAY, IN OUR EXPERIENCE THIS WILL CARRY ON FOR THE DURATION OF THEIR STAY. THIS IS NOT GOOD FOR YOUR PET OR US, THANK YOU FOR YOUR CO OPERATION IN THIS MATTER
PLEASE DO NOT SEND TEXT MESSAGES FROM OVERSEAS.
TELEPHONE CALLS DURING BUSINESS HOURS ONLY PLEASE.
OUR BOARDING CHARGES ARE DAILY NOT NIGHTLY.
WE DO NOT ACCEPT WEEKEND OVERNIGHT BOOKINGS DURING THE MONTHS OF JUNE, JULY, AUGUST AND SEPTEMBER.
WE DO NOT LOOK AFTER DOGS WITH AGGRESSIVE TENDENCIES TOWARDS PEOPLE. IF ANYBODY ARRIVES AT THE KENNELS WITH DOG/DOGS WHICH WE DEEM AGGRESSIVE THEY WILL BE REFUSED ENTRY.
MORE INFORMATION IS AVAILABLE ON OUR WEB SITE IN TERMS AND CONDITIONS.
"IGNORANCE IS NOT BLISS"
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IF YOUR DOG/DOGS NEED TO BE DROPPED OFF AT THE KENNELS IN THE AFTERNOON AND YOU DO NOT CONSIDER YOUR PETS TO BE REGULARS, WE WOULD SUGGEST THAT YOU BRING THEM AS CLOSE TO 4 PM AS POSSIBLE TO HELP WITH THE SETTLING IN PROCESS.
ALTHOUGH OUR OPENING HOURS ARE QUITE STRICT,WE CAN BE FLEXIBLE IN THIS PARTICULAR SITUATION,MEANING YOU COULD BRING IN YOUR DOG/DOGS BETWEEN 2 AND 4 PM.
I WOULD CONSIDER A REGULAR, A PET THAT COMES TO STAY AT LEAST THREE WEEKS PER YEAR.