Every item we make is made to order. We will give a lead time when the order is placed.
We may ask for a 50% non refundable deposit on personalised orders at time of order. One notified of readiness please collect your order within 7 days.
No refunds or exchanges on personalised items unless WE make a mistake or the item is faulty in which case we will endeavour to replace the item asap.
Please check the details we ask for and you provide are 100% accurate.