Alpha Pets

We are Alpha Pets. We provide a first class, professional, experienced, friendly, reliable and fully insured Dog Walking Service to Bingley and its surrounding areas. When you join Alpha Pets you join a family. A family based on trust, honesty, safety and most of all lots of fun!

Our dog walking service covers the areas of Bingley, Eldwick, Wilsden, Harden, Cullingworth, Cottingley, Sandy Lane, Saltaire and surrounding areas.

Our Mission

Alpha Pets was born out of our love for all animals, but especially dogs being proud dog owners ourselves. We feel that this is our biggest unique selling point, as the care we provide is not just a service, but an understanding, based on trust, that your pets are part of our family.

The passion behind the business comes from its people, sisters Michelle, Cheryl and Stephanie.

In a job where we are always on the go, it is very important for us to have a mobile business and that our customers are able to contact us at any time via phone and social media as we believe that communication is key to our success.

Alpha Pets have the utmost respect for all of our communities, parks and public places and we have a duty to ensure that the environment is protected for all therefore we maintain cleanliness and hygiene wherever we go.

When we decided on this exciting new venture there were five core values on which we wanted to base our business on, in order to present ourselves as a leader in professional pet care services.

Safe

In any business health and safety is paramount and this is our number one core value; your pets are cared for safely during their time with us.

Trust

We feel that without trust we do not have a business as our customers are entrusting us with a member of their family they love and cherish, as well as access to their homes. We pride ourselves on our relationships with our customers and we will always respect their homes and pets.

Reliable

Our days are always very busy but we will always ensure that we collect and drop off your pets when we are meant to therefore our customers can rely on their pets not being left too long when at work.

Flexible

Due to the nature of our business and customer’s work commitments we do make sure that we are flexible to change with last minute additions or cancellations to our walks and our ethos in this regard will not alter. Our customers can have peace of mind that they can choose when and what it is they require from us.

Great Value

One of the most important elements of Alpha Pets is the value we provide in terms of service and affordability. The Alpha Pets receive an outstanding first class service from us and all of our customers are reassured that their pets are cared for by reliable, trustworthy, dedicated professionals in a happy and fun environment.

We are Alpha Pets and we provide a first class pet care service with integrity and an honest, open approach. We are willing to go that extra mile to ensure we maintain our standards and reputation.

Our Customers

To us, our customers are everything and we fully appreciate all they have done for us on our journey. Our loyalty will never waiver and we will always endeavour to provide excellent service to continue to lead the way in professional pet care.

We provide a free consultation for all our customers in which we get to know them and their pet(s) and start to build the all important relationship between us.

As part of our exceptional customer service, we want to ensure that our clients are completely reassured that they have made the right choice and to this end we do not take any animal into our care unless we have met our clients first in their home environment to discuss and record a full overview of their requirements.

Our relationships are built on trust and we are a friendly and approachable team who will keep you in constant communication during the day.

We want our customers’ experiences with us to be a positive one, from our flexible approach to consideration and understanding of their needs and wishes.

When you join Alpha Pets, you join a family, a family based on trust, honesty and safety. You can depend on us to be there whenever you need us.

Health & Safety

Being safe is of upmost importance to all of us at Alpha Pets and is an ongoing principle we uphold. Safety is the first core value in our mission statement and we do not conduct business that compromises the health and wellbeing of the public, our customers, our pets and ourselves.

Safe

We believe safe means consideration for our safety and others, the environment and the health and welfare of the pets in our care.

Environment

We believe in contributing to a safe and clean environment. We ensure any mess is picked up, be it on our private land or on a woodland walk. We do not leave litter and all waste is disposed of appropriately.

Our fleet of vans were chosen for their low CO2 emissions as we recognised that many of our journeys would be short but also frequent.

Vaccination

An Alpha Pet can only become one of the family if we have seen the recent vaccination records. We take this very seriously due to infection and disease being passed very easily from pet to pet when mixing together.

Hygiene

With most of our activities being outside, there is a requirement to ensure that all our pets are kept as clean as possible and are returned home in a reasonably acceptable state. We achieve this by towelling the dogs down with clean towels and all mess is picked up and disposed of in our waste disposal bins on site. Antibacterial gel is carried at all times. In the cold winter months, the Alpha Pets can get rather muddy. We have installed a warm hose in order to wash the dogs down after their walks so they return home as clean as possible.

Transportation

All pets are transported in our custom retro-fitted vans which have six bespoke cages. The cages are all secured and bolted down to the chassis of the van.

Facilities - Secure Land

At Alpha Pets we have the luxury of a 2 acre piece of land in Wilsden where we take all our dogs for them to be let of the leash and let them express themselves in a safe and secure environment. This is another unique selling point for us and we are very proud of our land and how much the dogs love it.

We hope to hear from you and your future Alpha Pet very soon.