How we work
We are a brokerage firm that arranges transactions between a service user and a self-employed support worker. Our commission is built into the hourly charge rate so that there are no hidden charges. So we act on behalf of a serivice user and a self-employed support worker. You, the service user are in total control of your care, you are the Manager.
Each service user registers their requirements with out Brokerage service via email, internet enquiry, or by telephone. Once an enquiry is received one of our dedicated team will arrange to meet with you and undertake a care plan & support assessment within three working days of your enquiry.
The assessment process is undertaken in the comfort of your own home and you may wish for a friend or family member to be present. Such an assessment takes about one hour to complete. Once completed all forms will be computerised and entered into our comprehensive database. At this point we will source suitable support workers for you, on your behalf. Remember, you remain in control at all times - you are the boss... We merely identify and agree your needs with you, then source self-employed workers to attend to your needs.